About

10 Reasons

Why Us?  There’s more to it than just the electronic cigarette product.  Here’s 10 of the many reasons to choose E-CigaretteDirect as your e-cigarette provider.

1.  We customize each electronic cigarette starter kit & bundle kit

To be successful using electronic cigarettes, it is important to match the nicotine level and flavor you are used to smoking.  All of our e-cigarette starter kits, bundle kits and eliquid come in 6 different nicotine levels - assuring that your transition to e-cigarettes will be a smooth one for your body and mind.

2.  We have outstanding Customer Service

We’ll do what it takes to make switching over to electronic cigarettes a great experience for you.  If there is a defect in your product...of course, we will gladly replace it.  We go above and beyond most customer expectations.

3.  We’re affordable

When you truly consider the facts - when you add up all of the features - we undeniably offer more value than the nearest competitor.  Sometimes you have to look beyond the price and consider all the features such as quality, customer support and options.  Fortunately, we excel at all three.  There is a cost to cheap e-cigarettes - don’t let it burn you :)

4.  We answer the phone

Our customer support is available 6 days/week. We have real, live people that answer the phone and live chat and they are darn friendly.

5.  We have all our products in stock

We ship fast.  We keep an inventory of our products in Denver, Colorado so most of our orders are shipped out the same day. 

6.  We are honest - we have no fine print

We don’t do free e-cigarette trials and you won’t see a recurring charge on your credit card.  Many electronic cigarette companies may have a nice looking website, but hidden deep inside is the fine print that you don’t see and you get stuck with a recurring charge you didn’t know about.  With us, you buy only what you need and want, when you need it.

7.  We hire amazing employees

The talent runs deep in our organization.  This means a better experience for you.  Simply, we find, hire and train talented individuals that care about our products, customers and service.

8.  We come highly recommended

We have many customer testimonials raving about our products and service.  We hope that you’ll be added to that list soon.

9.  Innovation

Over and over E-CigaretteDirect has been the first to market new technologies in the electronic cigarette industry.  Notably, we are the first and only company to offer a disposable electronic cigarette that is the same as the regular starter kit e-cigarette.  We are currently working on personal vaporizer products for heavy smokers and a line or products for the stylish smokers.

10.  We are very fun people

We may take our product, mission and business seriously, but we’re really fun and easy to do business with.

And as a BONUS...

We are one of the only e-cigarette companies that is 100% PCI Compliant!  That means that your transaction is secure, secure, secure.  We do not see your full credit card information nor do we store that data.   Read more....